Refund policy

Return & Refund Policy

We want you to love your Solara Covers. If you're not 100% satisfied, we've got you covered.

14-Day Return Policy You can return your product within 14 days of delivery.

🇪🇺 European Union & United Kingdom

If your order was delivered within the EU or UK, you have the legal right to withdraw from your purchase within 14 days of delivery.

To Qualify:

• The item must be unused and unwashed
• Original packaging must be included
• Return request must be submitted within 14 days of delivery
• Return shipping costs are the customer's responsibility

Once the returned item has been inspected and approved, a refund will be issued to your original payment method within 5–8 business days.

Refunds Once we receive your returned item, we'll process your full refund within 5–8 business days. Refunds are issued to your original payment method.

🌍 United States & Rest of World

For orders delivered outside the EU and UK:

• We accept returns within 14 days of delivery for exchange or store credit only
• Items must be unused, unwashed, and in original packaging
• Return shipping costs are the customer's responsibility

We do not offer refunds for change-of-mind purchases outside the EU/UK. Please check our Compatibility Guide before placing an order so you don't have sizing issues.

Refunds are only issued if the item is defective, damaged in transit, or incorrect.

How to Apply for a Return

Use our return portal and fill in your order number and email, then follow the steps to receive your return instructions.